Where are we located and operate out of?
In beautiful West Kelowna, BC, Canada!
Will Das Innovations keep my intellectual property and designs confidential?
Absolutely! All designs are kept confidential and will not be shared unless explicitly asked by the owner of the information.
What do I need to get something made?
You need a 3D model file format(.stp file format is preferred, .stl, or .obj). A picture unfortunately will not do. If you need something modeled on the computer, that service is available at an hourly rate of $65/hr.
Where can I get models from? What can be made using 3D printing?
Possibilities are almost endless! Check out the Gallery for some examples of whats been made before. Or check out what people have shared at the following sites. You can get the models off these websites too. Please provide the link to what you are interested in.
www.thingiverse.com www.pinshape.com
www.myminifactory.com www.cgtrader.com
www.grabcad.com www.pinshape.com
I have a picture of a product I want to make, will it be possible?
Generally speaking, if you only have a picture of the product and or it can be bought from the store, it won’t be made for cheaper unfortunately. You are better off purchasing it than having it modeled and made. Unless you want it customized.
What files formats do you accept?
The preferred file format is .stl or .obj files. These are the industry standard formats, and require no conversion. If you do not have your model in a format that is ready to use, our designers can help you get it into the proper format. Standard CAD software are able to convert to these formats, you can look it up how to do it in your specific software.
What’s the maximum size that can be printed?
Currently 210 X 210 X 250 mm or 8.3 X 8.3 X 9.84 in
What units do I need my model in?
3D printers use Metric units, mm etc. To achieve the best accuracy, it is best to stick with Metric. The Imperial units, inches are usable, but may not print as accurate due to software unit conversion and other factors.
What is the minimum thickness to print?
1 mm is the minimum wall thickness that is suggested to print with. If you require an application that is less, it will print specific.
What resolution do your printers print at?
The resolution of the printer is 0.1 mm (100 micron) from the build plate.
How are the prices calculated?
The prices are based on the amount of the specific material used for your design and the 3D printer time used to create your design. The requirements of the prints will depend on the what you need out of it. If multiple things can be printed out at the same time, it reduces the cost per print.
What materials can you print in?
The 3D printing style available is FDM (Fused Deposition Modeling).
Materials available for 3D printing:
| Material | Common Uses | Comments |
| PLA, Polylactic Acid | Biodegradable Cups and Cutlery | Plastic derived from corn, and is the most eco-friendly choice, most common 3D printed material |
| Advanced PLA | – | Rivals the strength of ABS and PETG, with the added benefits of being more printable. |
| PETG, Polyethylene Terephthalate Glycol | Pop Bottle Plastic | Best used for parts that require more strength. Recyclable |
| ABS, Acrylonitrile Butadiene Styrene | House Hold Pipe, Injection Molded Parts | Non-recyclable, strength similar to PETG, harder to print with and tends to warp. |
| TPU, Thermoplatic Polyurethane | Phone Cases Bumpers | Flexible material, for those applications you need some stretch or to act a bumper. |
What colors can you print in?
A variety of colors are available in stock, but it depends on the material and the application of the product. Email don@dasinnovations.ca and ask away.
What is your turnaround time for prints?
This will depend on the requested item and the requirements of the model. Typically 2- 3 business days for the item to be shipped out.
How do I get my printed models?
Canada Post, unless specified otherwise by you.